Refund & Return Policy - Insearch Formulation

Returns:
Our policy lasts 7 days from the date of delivery. If 7 days have gone by, unfortunately, we can’t offer you a return, replacement, or refund.

To be eligible for a return:

  • The item must be unused, unopened, and in the original packaging.
  • You must provide proof of purchase (order ID, invoice, etc.).
  • Returns are only accepted for damaged, defective, or incorrect items.

Non-returnable items include:

  • Opened or used products
  • Items returned without original packaging
  • Perishable or consumable health products unless damaged in transit

Please do not send the product to the manufacturer.

Refunds (if applicable):

Once we receive and inspect your return, we’ll notify you regarding approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days.

Shipping charges are non-refundable. For COD orders, refunds will be issued via bank transfer.

Late or Missing Refunds:

Replacements:

We replace items only if they are defective, damaged, or incorrect. Email us with proof at insearchformulation@gmail.com within 7 days of delivery.

Return Address:

Insearch Formulation Pvt Ltd
1878 Ground Floor, Gurudwara Street,
Near Videocon Tower, Rajguru Road,
Delhi – 110055, India

Note: Customers are responsible for the cost of return shipping. For high-value returns, we recommend using a trackable service.